Once I realized how unresponsive Amazon is to the surveys they send out, it was easy to start ignoring their survey emails. It’s also easy to see how much it isn’t about being helpful to authors and publishers on their platform and is about collecting information about their competition. And gaining leverage over the authors who use their platform to publish their books.
This latest survey purported to be a survey to improve their print publishing, but the first batch of questions were clearly focused on gathering as much information about the competition as possible.
Many people will give away their valuable business data and think nothing of it. I decided a while back it was better to send feedback in an email and ignore these surveys completely.
Naughty naughty Amazon. :D